Last updated: April 22, 2025
ChenSD LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://chensd.com, contact us, or book a tour with us.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, address, nationality, travel preferences, and passport details (for bookings).
Booking Information: Tour selections, travel dates, group size, accommodation preferences.
Payment Information: Billing address and transaction details (processed securely by third-party payment providers).
Technical Data: IP address, browser type, device information, and cookies (for site analytics and user experience).
2. How We Use Your Information
We use the information we collect to:
Process tour bookings and inquiries
Communicate with you regarding your trip
Customize and improve your experience
Send updates, promotions, or newsletters (only with your consent)
Ensure website security and performance
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
Trusted travel partners and service providers (e.g., hotels, local guides) necessary for delivering your tour
Payment processing platforms to handle transactions securely
Government authorities, only if required by law
All partners are required to maintain confidentiality and use the information only for service delivery purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and better understand how visitors interact with our content.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognize your device, remember your preferences, and provide a smoother and more personalized experience.
Types of Cookies We Use:
Essential Cookies:
These are necessary for the basic functioning of the site, such as navigating pages or accessing secure areas. Without them, the website may not perform properly.
Performance & Analytics Cookies:
These help us understand how visitors interact with our website — for example, which pages are visited most, how long users stay, or where users are coming from. We use services like Google Analytics to gather this data. All data collected is anonymized and used solely to improve our website and services.
Functionality Cookies:
These remember choices you make (like your language or region) and enhance your user experience.
Advertising & Third-Party Cookies:
We may use cookies from third-party services to deliver targeted advertisements on other platforms (e.g., social media or Google Ads). These cookies help us display more relevant ads based on your browsing history and preferences.
How You Can Control Cookies:
You have the right to accept or reject cookies. Most browsers automatically accept cookies, but you can modify your settings to decline some or all cookies.
Browser Settings:
You can usually manage your cookie preferences through your browser settings. This may limit some functionality on our site.
Third-Party Tools:
You may opt out of targeted advertising via tools such as:
Google Ads Settings
Your Online Choices (EU)
Network Advertising Initiative (US)
Consent:
By continuing to use our website, you agree to the placement of cookies on your device unless you choose to disable them. On your first visit, a banner will appear to allow you to manage your preferences.
5. Data Security
We take appropriate security measures (such as HTTPS encryption, firewalls, and limited access) to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing at any time
Request a copy of your data or raise a privacy concern
To do so, please contact us at [email protected].
7. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
📧 [email protected]
📍 ChenSD LLC, 3333 Buford Dr, Buford, GA 30519, USA
📞 +1 770-871-3467